Shipping policy

Processing Time

All orders are processed within [1–7 business days]. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Area

We currently ship within the United States only. We do not ship internationally at this time.

Shipping Carriers

Orders are shipped via UPS or FedEx, depending on size and destination.

Delivery Time

Delivery times vary based on product size and location. Most orders arrive within 7 days to 4 weeks after shipment. Larger items may require additional transit time.

Please note that shipping timeframes are estimates and may vary due to carrier delays or seasonal demand.

Assembly

Some assembly is required upon delivery. Assembly instructions and hardware are included with your order.

Damaged Items

Please inspect your order upon delivery.

If your item arrives damaged, contact us within 48 hours at:

📧 support@polypeakoutdoorfurniture.com

Include photos of the product and packaging so we can quickly assist you.

Tracking Information

Once your order ships, you will receive a tracking number via email.